CognoHealth™ - это интегрированное решение, которое объединяет несколько медицинских услуг на одной платформе.
CognoHealth™ - это интегрированное решение, которое объединяет несколько медицинских услуг на одной платформе.
2024 года @ COGNOTA HEALTHCARE для получения дополнительной информации, пожалуйста, напишите нам по адресу support@cognotahealthcare.com
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Cognota Healthcare Private Limited, от своего имени и своих аффилированных лиц/компаний группы под брендом «CognoHealth» («CognoHealth»), является автором и издателем интернет-ресурса https:/cognohealth.in/ и мобильного приложения
IOS-https://apps.apple.com/in/app/cognohealth/id1628559036
Android-https://play.google.com/store/apps/details?id=com.cognota.cognohealth (together, “Website”).
Пожалуйста, внимательно ознакомьтесь с настоящими условиями («Условия») и политикой конфиденциальности, доступной по адресу https:/portal.cognohealth.in/ («Политика конфиденциальности»), прежде чем вы решите получить доступ к Веб-сайту или воспользоваться услугами, предоставляемыми на Веб-сайте CognoHealth. Настоящие Условия и Политика конфиденциальности вместе представляют собой юридическое соглашение («Соглашение») между вами и CognoHealth в связи с вашим посещением Веб-сайта и использованием вами Услуг (как определено ниже).
Настоящее Соглашение применяется к вам, независимо от того, являетесь ли вы:
Настоящее Соглашение распространяется на услуги, предоставляемые CognoHealth на Веб-сайте, которые предлагаются Пользователям бесплатно («Услуги»), включая следующее:
Услуги могут время от времени меняться по собственному усмотрению CognoHealth, и Соглашение будет применяться к вашему посещению и использованию вами Веб-сайта для использования Сервиса, а также ко всей информации, предоставленной вами на Веб-сайте в любой момент времени. Настоящее Соглашение определяет условия, на которых вам разрешено использовать Веб-сайт, и описывает, как мы будем обращаться с вашей учетной записью, пока вы зарегистрированы у нас в качестве участника. Если у вас есть какие-либо вопросы по какой-либо части Соглашения, свяжитесь с нами по адресу support@cognotahealthcare.com.
Загружая или получая доступ к Веб-сайту для использования Услуг, вы безоговорочно принимаете все условия, предусмотренные настоящим Соглашением, Условиями предоставления услуг по подписке и Политикой конфиденциальности, доступными на Веб-сайте, и соглашаетесь соблюдать их. Настоящее Соглашение заменяет собой все предыдущие устные и письменные условия (если таковые имеются), сообщенные вам в отношении использования вами Веб-сайта для пользования Услугами. Пользуясь любой Услугой, вы подтверждаете свое согласие с условиями настоящего Соглашения
Вы признаете, что вы будете связаны настоящим Соглашением за использование любой из предлагаемых нами Услуг. Если вы не согласны с какой-либо частью Соглашения, пожалуйста, не используйте Веб-сайт и не пользуйтесь какими-либо Услугами.
Ваш доступ к использованию Веб-сайта и Услуг будет осуществляться исключительно по усмотрению CognoHealth. Настоящее Соглашение опубликовано в соответствии с положениями индийского законодательства, включая, но не ограничиваясь:
Вы должны быть старше 18 лет, чтобы регистрироваться, пользоваться Услугами, посещать или использовать Веб-сайт каким-либо образом. Регистрируясь, посещая и используя Веб-сайт или принимая настоящее Соглашение, вы заявляете и гарантируете CognoHealth, что вам исполнилось 18 лет и что вы имеете право, полномочия и возможности использовать Веб-сайт и Услуги, доступные через Веб-сайт, а также соглашаетесь и соблюдаете настоящее Соглашение.
Термины в настоящем документе применимы только к Пользователям, не являющимся Практикующими специалистами.
➢ END-USER ACCOUNT AND DATA PRIVACY
➢ LISTING CONTENT AND DISSEMINATING INFORMATIO
➢ ЗАПИСАТЬСЯ НА ПРИЕМ И ПОЗВОНИТЬ В УЧРЕЖДЕНИЕ
CognoHealth позволяет Пользователям связываться с Практикующими специалистами двумя способами: а) средство бронирования, которое позволяет Пользователям записываться на прием через Веб-сайт; б) дополнительные телефонные услуги, которые соединяют Пользователей непосредственно с номером Практикующего специалиста, указанным на Веб-сайте.
Patient- No-Show (P.N.S) for the purposes of these Terms and Conditions, is defined as, any instance where a User, who booked an appointment on the Website using the Book Appointment facility , has not turned up for the appointment without cancelling, rescheduling, or informing the Practitioner in advance about the same. When Practitioner informs CognoHealth of the incident or marks a particular appointment as P.N.S., an email and SMS (“PNS Communication”) will be sent to the User to confirm on the incident with reasons. Where the User is not able to establish that the User had a legitimate reason for not showing up, CognoHealth shall be entitled to take actions.
Following instances, solely at the discretion of CognoHealth, would be construed as valid cases of PNS (“Valid PNS”), in which case the User shall be penalized:
Where the User has booked a paid appointment and is unable to visit the Practitioner, due to such genuine reasons of sickness etc. at the sole discretion of CognoHealth, pursuant to conducting of investigation, the User shall be provided with a refund of such payment made by User, at the time of booking. However, where cancellation charges have been levied, you would not be entitled to complete refund. CognoHealth reserves the right to make the final decision in case of a conflict.
➢ CANCELLATION AND REFUND POLICY
In the event that, the Practitioner with whom User has booked a paid appointment via the Website, has not been able to meet the User, User will need to write to us at ____ within five (5) days from the occurrence of such event; in which case, the entire consultation amount as mentioned on the Website will be refunded to the User within the next five (5) to six (6) business days in the original mode of payment done by the User while booking. In case where the User, does not show up for the appointment booked with a Practitioner, without cancelling the appointment beforehand, the amount will not be refunded, and treated as per the clauses given under this agreement. However, where cancellation charges have been levied (as charged by the Practitioner/Practice), you would not be entitled to refund even if you have cancelled beforehand.
Users will not be entitled for any refunds in cases where, the Practitioner is unable to meet the User at the exact time of the scheduled appointment time and the User is required to wait, irrespective of the fact whether the User is required to wait or choose to not obtain the medical services from the said Practitioner.
➢ NO DOCTOR-PATIENT RELATIONSHIP; NOT FOR EMERGENCY US
➢ COGNOHEALTH FEED
These terms & conditions governing CognoHealth feed are applicable to Users (being both end-users/ Practitioner). However, it is clarified that the terms and conditions herein applicable only to Practitioners and applicable to Users are called out separately, as the context warrants.
➢ CONTENT OWNERSHIP AND COPYRIGHT CONDITIONS OF ACCESS
➢ REVIEWS AND FEEDBACK
By using this Website, you agree that any information shared by you with CognoHealth or with any Practitioner will be subject to our Privacy Policy.
You are solely responsible for the content that you choose to submit for publication on the Website, including any feedback, ratings, or reviews (“Critical Content”) relating to Practitioners or other healthcare professionals. The role of CognoHealth in publishing Critical Content is restricted to that of an ‘intermediary’ under the Information Technology Act, 2000. CognoHealth disclaims all responsibility with respect to the content of Critical Content, and its role with respect to such content is restricted to its obligations as an ‘intermediary’ under the said Act. CognoHealth shall not be liable to pay any consideration to any User for republishing any content across any of its platforms.
You hereby agree not to post or publish any content on the Website that (a) infringes any third-party intellectual property or publicity or privacy rights, or (b) violates any applicable law or regulation,. CognoHealth, at its sole discretion, may choose not to publish your reviews and feedback, if so required by applicable law, and in accordance. You agree that CognoHealth may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of:
4. TERMS OF USE FOR PRACTITIONERS: THESE TERMS ARE APPLICABLE ONLY TO PRACTITIONERS.
➢ LISTING POLICY
➢ PROFILE OWNERSHIP AND EDITING RIGHTS
CognoHealth ensures easy access to the Practitioners by providing a tool to update your profile information. CognoHealth reserves the right of ownership of all the Practitioner’s profile and photographs and to moderate the changes or updates requested by Practitioners. However, CognoHealth takes the independent decision whether to publish or reject the requests submitted for the respective changes or updates. You hereby represent and warrant that you are fully entitled under law to upload all content uploaded by you as part of your profile or otherwise while using CognoHealth’s services, and that no such content breaches any third party rights, including intellectual property rights. Upon becoming aware of a breach of the foregoing representation, CognoHealth may modify or delete parts of your profile information at its sole discretion with or without notice.
➢ BOOK APPOINTMENT AND CALL FACILITY
As a valuable partner on our platform we want to ensure that the Practitioners experience on the CognoHealth booking platform is beneficial to both, Practitioners and their Users. Practitioner understands that, CognoHealth shall not be liable, under any event, for any comments or feedback given by any of the Users in relation to the Services provided by Practitioner. The option of publishing or modifying or moderating or masking (where required by law or norm etc.) the feedback provided by Users shall be solely at the discretion of CognoHealth.
➢ PRACTITIONER UNDERTAKING
The Practitioner is and shall be duly registered, licensed and qualified to practice medicine/ provide health care, wellness services, as per applicable laws/regulations/guidelines set out by competent authorities and the Practitioner shall not be part of any arrangement which will prohibit him/her from practicing medicine within the territory of India. The Practitioner shall at all times ensure that all the applicable laws that govern the Practitioner shall be followed and utmost care shall be taken in terms of the consultation/ services being rendered. The Practitioner will exercise due professional care and judgment at all times.
5. CLAUSES APPLICABLE TO BOTH, THE USERS AND THE PRACTITIONERS
➢ TERMINATION
➢ LIMITATION OF LIABILITY
In no event, including but not limited to negligence, shall CognoHealth, or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Website or the content, materials and functions related thereto, the Services, User’s provision of information via the Website, lost business or lost End-Users, even if such Protected Entity has been advised of the possibility of such damages. In no event shall the Protected Entities be liable for:
➢ RETENTION AND REMOVAL
CognoHealth may retain such information collected from Users from its Website or Services for as long as necessary, depending on the type of information; purpose, means and modes of usage of such information; and according to the SPI Rules. Computer web server logs may be preserved as long as administratively necessary.
➢ APPLICABLE LAW AND DISPUTE SETTLEMENT
You agree that this Agreement and any contractual obligation between CognoHealth and User will be governed by the laws of India.
Any dispute, claim or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, or your use of the Website or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by CognoHealth. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Pune. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language/ regional language. The award shall be final and binding on the parties to the dispute.
➢ SEVERABILITY
If any provision of the Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from this Agreement and the remainder of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event, the Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribuna
➢ WAIVER
No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by CognoHealth. Any consent by CognoHealth to, or a waiver by CognoHealth of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
This privacy policy is available at the website https:/cognohealth.in/ And applicable to all persons using Cognohealth.
This privacy policy ("Privacy Policy") explains how CognoHealth collect, use, share, disclose and protect Personal information about the Users of the Services, including the Practitioners (as defined in the Terms of Use, which may be accessed via the following weblink https://CognoHealth/ (the “Terms of Use”)), the EndUsers (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.
BY USING ANY OF THE SERVICES, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS OF USAGE, WHICH INCLUDES THIS PRIVACY POLICY, AND YOU AGREE TO BE BOUND BY ALL ITS TERMS.
You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to Cognohealth using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.
CognoHealth is committed to protect your privacy and work towards offering you a powerful, safe, online experience. To avail some of the services offered by CognoHealth, you need to sign up by giving simple details that personally identify you. CognoHealth needs this minimal information to operate the online services. CognoHealth encourages you to update this information as and when there are any changes. When you do this through easily navigable clicks, you help us stay in touch with you always.
The information collected from you by CognoHealth may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.
“Personal Information” is defined under the Sensitive Personal Information [SPI] Rules (Information Technology Act, 2000) to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
The SPI Rules (Information Technology Act, 2000) further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:
CognoHealth will be free to use, collect and disclose information that is freely available in the public domain without your consent.
This section applies to all USERS:
If you have voluntarily provided your Personal Information to CognoHealth for any of the purposes stated above, you hereby consent to such collection and use of such information by CognoHealth.
This section applies to all PRACTITIONERS:
Users are also made aware that certain information and data may be automatically collected through the standard operation of CognoHealth internet servers or through the use of "cookies." "Cookies" is a term generally used for small text files a web site can use to recognize repeat users, facilitate the user's on-going access to and use of the site, allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising etc. Cookies themselves do not personally identify you, but they do identify your computer. Generally, cookies work by assigning a unique number to the user computer that has no meaning outside the assigning site. You have the option to reset your browser to control cookies; however, some of the services offered by the Website services may not function properly if cookies are refused.
CognoHealth treats your personal information or your use of the Service as private and confidential and does not check, edit, or reveal it to any third parties except where it believes in good faith, such action is necessary to comply with the applicable legal and regulatory processes, or to protect and defend the rights of other users or to enforce the terms of service which are binding on all the users of CognoHealth. CognoHealth may collect unnamed statistics, which does not personally identify you. CognoHealth reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in CognoHealth's products. Parents are requested to ensure that personal information is not provided by minors on CognoHealth or cognotahealthcare.com website without the confirmation of parents. However, this does not intend to request to ensure that personal information is not provided by minors on CognoHealth website. However, this does not intend to prohibit information on minors and children being provided by the parents with respect to any product or service offered by CognoHealth or any other third party permitted to offer any product or service on its site, which are beneficial to or are desired for the benefit of children and minors. Registration notifies that the information you provide to CognoHealth might be stored in a country other than where you reside.
Except where specifically necessary for operational or regulatory reasons, just on registration will not send you any unsolicited information. However, to help you to take full advantage of CognoHealth, messages relating to the CognoHealth products/services and/or changes, additions and improvements to the products/services offered may be sent to you.
CognoHealth reserves the right to change this policy at any time. If CognoHealth decides to change this policy, such changes will be posted on this page as soon as possible. Users may note that this Privacy Policy itself and any such change of policy will be/ may be effective from the date announced by CognoHealth and not from the date of posting on the site.
This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in favor of any user or viewer of CognoHealth or on behalf of any other party. However, users and viewers are informed that by using the web site CognoHealth, they are deemed to have consented to the collection and use of information by CognoHealth as stated above. The web site CognoHealth is maintained by Cognota Healthcare Private Limited having its registered office at Flat No.-6, 3rd Floor, Hoshbanoo Mansion, Near BPL Gallery, Gokhale Road, Naupada Thane - 400602.
This privacy policy shall be read in conjunction with the Terms of Use (Terms and Conditions) agreed by you while registering on www.cognotahealthcare.com for availing its services.
CognoHealth collect personal data or information about you from a variety of sources, including through:
Your Personal information will not be sold or otherwise transferred to unaffiliated third parties unless otherwise stated at the time of collection or without Your approval as the case may be. However, CognoHealth, subject to applicable laws and regulations, might share, exchange and disclose information to its affiliates and / or group companies, authorised agents or to any third party service provider to deliver you products and services in the manner agreed by you as specifically stated under this Privacy Policy supra.
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