CognoHealth

Cognota हेल्थकेयर प्राइवेट लिमिटेड, "CognoHealth" (" CognoHealth ") ब्रांड के तहत अपनी और अपने सहयोगियों/समूह कंपनियों की ओर से, इंटरनेट संसाधन https:/cognohealth.in/ और मोबाइल एप्लिकेशन के लेखक और प्रकाशक हैं

IOS-https://apps.apple.com/in/app/cognohealth/id1628559036

Android-https://play.google.com/store/apps/details?id=com.cognota.cognohealth (together, “Website”).

1. शर्तों की प्रकृति और प्रयोज्यता

कृपया वेबसाइट को एक्सेस करने या CognoHealth द्वारा वेबसाइट पर उपलब्ध सेवाओं का लाभ उठाने का निर्णय लेने से पहले इन नियमों और शर्तों (" नियम ") और https :// portal.cognohealth.in/ (" गोपनीयता नीति ") पर उपलब्ध गोपनीयता नीति को ध्यान से देखें। ये शर्तें और निजता नीति एक साथ वेबसाइट पर आपकी विज़िट और सेवाओं के आपके उपयोग (जैसा कि नीचे परिभाषित किया गया है) के संबंध में आपके और CognoHealth के बीच एक कानूनी अनुबंध (" अनुबंध ") का गठन करती हैं।

यह समझौता आप पर लागू होता है चाहे आप -

एक चिकित्सा व्यवसायी या स्वास्थ्य देखभाल प्रदाता (चाहे एक व्यक्तिगत पेशेवर या एक संगठन) या इसी तरह की संस्था जो वेबसाइट पर सूचीबद्ध होना चाहती है, या पहले से ही सूचीबद्ध है, जिसमें ऐसे चिकित्सकों या संस्थानों के नामित, अधिकृत सहयोगी (" व्यवसायी(ओं), "आप" या "उपयोगकर्ता ") शामिल हैं; या
एक मरीज, उसके प्रतिनिधि या सहयोगी, वेबसाइट (" EndUser ", "आप" या "उपयोगकर्ता ") के माध्यम से प्रैक्टिशनरों की खोज कर रहे हैं; या
अन्यथा, वेबसाइट का उपयोगकर्ता (" आप "या" उपयोगकर्ता ")।

यह अनुबंध CognoHealth द्वारा वेबसाइट पर उपलब्ध कराई गई उन सेवाओं पर लागू होता है, जो उपयोगकर्ताओं (" सेवाओं ") को नि: शुल्क प्रदान की जाती हैं, जिनमें निम्नलिखित शामिल हैं:

प्रैक्टिशनरों के लिए: प्रैक्टिशनरों की लिस्टिंग और उनकी प्रोफ़ाइल और संपर्क विवरण, अन्य उपयोगकर्ताओं और वेबसाइट पर आने वाले आगंतुकों के लिए उपलब्ध कराए जाने के लिए;
अन्य उपयोगकर्ताओं के लिए: प्रैक्टिशनर्स के साथ अपॉइंटमेंट लेने के लिए (i) ’यूज अकाउंट्स’ बनाने और बनाए रखने की सुविधा, (ii) नाम, विशेषता और भौगोलिक क्षेत्र के आधार पर प्रैक्टिशनर्स की खोज, या कॉग्नोहेल्थ द्वारा विकसित और उपलब्ध कराए जाने वाले किसी भी अन्य मानदंड (iii) और (iv) आरपीएम सेवाओं की सदस्यता

सेवाएँ समय - समय पर, CognoHealth के विवेकाधिकार पर बदल सकती हैं, और यह अनुबंध आपकी यात्रा और सेवा का लाभ उठाने के लिए वेबसाइट के आपके उपयोग के साथ - साथ किसी भी समय वेबसाइट पर आपके द्वारा प्रदान की गई सभी जानकारी पर लागू होगा। यह अनुबंध उन नियमों और शर्तों को परिभाषित करता है जिनके तहत आपको वेबसाइट का उपयोग करने की अनुमति है और यह बताता है कि जब तक आप हमारे साथ सदस्य के रूप में पंजीकृत हैं तब तक हम आपके खाते के साथ कैसा व्यवहार करेंगे। अगर आप एग्रीमेंट के किसी भी हिस्से के बारे में कोई सवाल पूछना चाहते हैं, तो बेझिझक हमसे support@cognotahealthcare.com पर संपर्क करें।

सेवाओं का उपयोग करने के लिए वेबसाइट को डाउनलोड या एक्सेस करके, आप इस अनुबंध में निर्धारित सभी शर्तों, वेबसाइट पर उपलब्ध सदस्यता की सेवा की शर्तों और गोपनीयता नीति को अपरिवर्तनीय रूप से स्वीकार करते हैं, और उनका पालन करने के लिए सहमत होते हैं। यह अनुबंध सेवाओं का लाभ उठाने के लिए वेबसाइट के आपके उपयोग से संबंधित आपको सूचित किए गए सभी पिछले मौखिक और लिखित नियमों और शर्तों (यदि कोई हो) का स्थान लेता है। किसी भी सेवा का लाभ उठाकर, आप इस अनुबंध की शर्तों को स्वीकार करते हैं

आप स्वीकार करते हैं कि हमारे द्वारा प्रदान की जाने वाली किसी भी सेवा का लाभ उठाने के लिए आप इस समझौते से बाध्य होंगे। यदि आप समझौते के किसी भी हिस्से से सहमत नहीं हैं, तो कृपया वेबसाइट का उपयोग न करें या किसी भी सेवा का लाभ न उठाएं।

वेबसाइट और सेवाओं के उपयोग के लिए आपकी पहुंच पूरी तरह से CognoHealth के विवेक पर होगी। यह समझौता भारतीय कानून के प्रावधानों के अनुपालन में प्रकाशित होता है, और इन तक सीमित नहीं है:

भारतीय संविदा अधिनियम १८७२
(भारतीय) सूचना प्रौद्योगिकी अधिनियम, 2000, और
(भारतीय) सूचना प्रौद्योगिकी (उचित सुरक्षा प्रथाओं और प्रक्रियाओं और संवेदनशील व्यक्तिगत जानकारी) नियम, 2011 (" एसपीआई नियम ") और (भारतीय) सूचना प्रौद्योगिकी (मध्यस्थता दिशानिर्देश) नियम, 2011 (" आईजी नियम ") सहित, इसके तहत बनाए गए नियम, विनियम, दिशानिर्देश और स्पष्टीकरण।

2. उपयोग की शर्तें

पंजीकरण करने, सेवाओं का उपयोग करने, या वेबसाइट पर किसी भी तरीके से जाने या उपयोग करने के लिए आपकी आयु 18 वर्ष या उससे अधिक होनी चाहिए। वेबसाइट पर रजिस्टर करके, जाकर और उसका इस्तेमाल करके या इस एग्रीमेंट को स्वीकार करके, आप CognoHealth का प्रतिनिधित्व करते हैं और वारंट करते हैं कि आपकी उम्र 18 साल या इससे ज़्यादा है, और आपके पास वेबसाइट और वेबसाइट के ज़रिए उपलब्ध सेवाओं का इस्तेमाल करने का अधिकार, अधिकार और क्षमता है, और आप इस एग्रीमेंट से सहमत हैं और उसका पालन करते हैं।

3. चिकित्सकों के अलावा अन्य सभी उपयोगकर्ताओं के लिए लागू उपयोग की शर्तें

इसमें दी गई शर्तें केवल प्रैक्टिशनरों के अलावा अन्य उपयोगकर्ताओं पर लागू होती हैं।

➢ END-USER ACCOUNT AND DATA PRIVACY

"व्यक्तिगत जानकारी" और "संवेदनशील व्यक्तिगत डेटा या जानकारी" शब्दों को SPI नियमों के तहत परिभाषित किया गया है और इन्हें गोपनीयता नीति में पुन: प्रस्तुत किया गया है।
CognoHealth अपनी सेवाओं द्वारा, उन उपकरणों से संबंधित जानकारी एकत्र कर सकता है जिनके माध्यम से आप वेबसाइट तक पहुंचते हैं, और आपके उपयोग का अनाम डेटा। एकत्र की गई जानकारी का उपयोग केवल CognoHealth की सेवाओं की गुणवत्ता में सुधार करने और नई सेवाओं के निर्माण के लिए किया जाएगा।
वेबसाइट CognoHealth को संचार उद्देश्य के लिए पंजीकृत उपयोगकर्ताओं के व्यक्तिगत ईमेल या फोन नंबर तक पहुंच की अनुमति देती है, ताकि आपको अपॉइंटमेंट बुक करने और चिकित्सकों और उनके अभ्यास के संबंध में प्रतिक्रिया प्राप्त करने का एक बेहतर तरीका प्रदान किया जा सके।
निजता नीति तय करती है, अन्य बातों के साथ - साथ: संवेदनाशील
1. वयक्तिगत देता जाया जाया जाया जाया जाया जाया जाया जाया जाया जाया जाया जाया जाया जाया जाया जाया जाया जाया जा सकता है;
2. उपयोग का उपयोग, साढ़ेसाती और तर के;
3. को कै संगीत और सुरक्षित कियागा;
4. CognoHealth इस तरह की जाकेरी का खुल्लासा कासे सेसेसेसेसेगा; और,
5. एस.पी.आई. निमंत्रणकर्ता अनियंत्रित जाकरी।
उपयोगकर्ता से उम्मीद की जाती है कि वह गोपनीयता नीति को पढ़ और समझे, ताकि यह सुनिश्चित किया जा सके कि उसे अन्य बातों के साथ - साथ: तो
1. यह है किकुछ जाकारी एकतर की जारही है;
2. वह उत्पाद जिज्ञासु जाकेरी एक पात्र की जारही है;
3. के इछछित प्राकृत;
4. पात्र करने और बनारस रखने की प्रकृती; और
5. उसके एजेंसी कानाम और पतंजलि एक साथ कर रही है और वह एजेंसी का नाम नहीं रख रही है; और
6. इस तरह की जाहेरी के लिए बंधन में ऐसे उपयोगकरताओ के लिए उपलब्ध है।
CognoHealth उपयोगकर्ता द्वारा CognoHealth को या CognoHealth की ओर से कार्य करने वाले किसी अन्य व्यक्ति को दी गई व्यक्तिगत जानकारी या संवेदनशील व्यक्तिगत डेटा या जानकारी की प्रामाणिकता के लिए किसी भी तरह से जिम्मेदार नहीं होगा।
यदि उपयोगकर्ता वेबसाइट पर पंजीकृत है, तो उपयोगकर्ता के खाते तक पहुंच की जानकारी और पासवर्ड की गोपनीयता बनाए रखने के लिए उपयोगकर्ता जिम्मेदार है। उपयोगकर्ता द्वारा अधिकृत या नहीं, उपयोगकर्ता के खाते और पासवर्ड के सभी उपयोग के लिए उपयोगकर्ता जिम्मेदार होगा। उपयोगकर्ता तुरंत CognoHealth को उपयोगकर्ता के खाते या पासवर्ड के किसी भी वास्तविक या संदिग्ध अनधिकृत उपयोग के बारे में सूचित करेगा। हालाँकि CognoHealth आपके खाते के किसी भी अनधिकृत उपयोग के कारण होने वाले आपके नुकसान के लिए उत्तरदायी नहीं होगा, लेकिन आप अपने खाते के किसी भी अनधिकृत उपयोग के कारण CognoHealth या ऐसे अन्य पक्षों के नुकसान के लिए उत्तरदायी हो सकते हैं।
यदि कोई उपयोगकर्ता ऐसी कोई भी जानकारी प्रदान करता है जो असत्य, गलत, वर्तमान या अधूरी नहीं है (या असत्य, गलत, वर्तमान या अधूरी नहीं है), या CognoHealth के पास यह संदेह करने के लिए उचित आधार हैं कि ऐसी जानकारी गलत, गलत, वर्तमान या अधूरी नहीं है, तो CognoHealth को अपने विवेकाधिकार से उपयोगकर्ता को सेवाओं को बंद करने का अधिकार है।
CognoHealth ग्राहक सहायता से संबंधित मुद्दों को डीबग करने के उद्देश्यों के लिए समय - समय पर उपयोगकर्ताओं से एकत्र की गई ऐसी जानकारी का उपयोग कर सकता है।

➢ LISTING CONTENT AND DISSEMINATING INFORMATIO

CognoHealth प्रत्यक्ष या अप्रत्यक्ष रूप से एकत्र करता है, और वेबसाइट पर प्रदर्शित करता है, वेबसाइट पर सूचीबद्ध चिकित्सकों की प्रोफ़ाइल और अभ्यास के बारे में प्रासंगिक जानकारी, जैसे कि उनकी विशेषज्ञता, योग्यता, शुल्क, स्थान, विज़िटिंग घंटे और इसी तरह के विवरण। CognoHealth यह सुनिश्चित करने के लिए उचित प्रयास करता है कि ऐसी जानकारी लगातार अंतराल पर अपडेट की जाती है। हालांकि CognoHealth प्रैक्टिशनरों द्वारा सबमिट की गई जानकारी और फ़ोटो की जाँच और जाँच करता है, लेकिन इस तरह के उचित प्रयासों के बावजूद इसे किसी भी अशुद्धि या अपूर्णता के लिए उत्तरदायी नहीं ठहराया जा सकता है।
CognoHealth या इसके किसी भी लाइसेंसदाता या सेवा प्रदाता द्वारा प्रदान की जाने वाली सेवाएं "जैसा है" और "जैसा उपलब्ध है" के आधार पर प्रदान की जाती हैं, और किसी भी वारंटी या शर्तों (व्यक्त या निहित) के बिना प्रदान की जाती हैं, जिसमें किसी विशेष उद्देश्य के लिए व्यापारिकता, सटीकता, फिटनेस, शीर्षक और गैर - उल्लंघन की निहित वारंटी शामिल है, जो क़ानून या अन्यथा कानून में या व्यवहार या उपयोग या व्यापार के पाठ्यक्रम से उत्पन्न होती है)। CognoHealth वेबसाइट या सेवाओं के बारे में कोई प्रतिनिधित्व, वारंटी या गारंटी, व्यक्त या निहित प्रदान नहीं करता है या नहीं करता है। CognoHealth वेबसाइट पर उपयोगकर्ताओं द्वारा प्रदान की गई किसी भी सामग्री या जानकारी की सटीकता या पूर्णता की गारंटी नहीं देता है। कानून द्वारा अनुमत पूर्ण सीमा तक, CognoHealth समूह प्रतिबंधित © 2016 -2022 Cognota Healthcare (I) Pvt. Ltd. 3 वेबसाइट पर उपयोगकर्ता के उपयोग या निर्भरता, अन्य उपयोगकर्ताओं द्वारा की गई सेवाओं, अभ्यावेदन और वारंटी, वेबसाइट पर उपयोगकर्ताओं द्वारा प्रदान की गई सामग्री या जानकारी, या ऐसे उपयोगकर्ता द्वारा प्रदान की गई किसी भी उपयोगकर्ता या सेवाओं के संबंध में CognoHealth या किसी उपयोगकर्ता द्वारा दी गई या व्यक्त की गई कोई राय या सुझाव से उत्पन्न सभी देयता को अस्वीकार करता है।
वेबसाइट को तीसरे पक्ष, सहयोगी और व्यावसायिक भागीदारों की वेबसाइट से जोड़ा जा सकता है। CognoHealth का कोई नियंत्रण नहीं है, और ऐसी वेबसाइटों की सामग्री, सटीकता, वैधता, विश्वसनीयता, गुणवत्ता के लिए उत्तरदायी या जिम्मेदार नहीं है या हमारी वेबसाइट द्वारा/के माध्यम से उपलब्ध कराया गया है। वेबसाइट पर किसी भी लिंक को शामिल करने का मतलब यह नहीं है कि CognoHealth लिंक की गई साइट का समर्थन करता है। उपयोगकर्ता अपने जोखिम पर लिंक और इन सेवाओं का उपयोग कर सकता है।
CognoHealth वेबसाइट तक उपयोगकर्ता की पहुंच, उपयोग या ब्राउज़ करने या वेबसाइट से किसी भी सामग्री, डेटा, पाठ, छवियों, वीडियो सामग्री या ऑडियो सामग्री को डाउनलोड करने के कारण उपयोगकर्ता के उपकरण को संक्रमित करने वाले किसी भी नुकसान, या वायरस के लिए कोई ज़िम्मेदारी नहीं लेता है, और इसके लिए उत्तरदायी नहीं होगा। यदि कोई उपयोगकर्ता वेबसाइट से असंतुष्ट है, तो उपयोगकर्ता का एकमात्र उपाय वेबसाइट का उपयोग करना बंद करना है।
यदि CognoHealth निर्धारित करता है कि आपने प्रतिक्रिया के माध्यम से धोखाधड़ी, गलत या अधूरी जानकारी प्रदान की है, तो CognoHealth वेबसाइट या CognoHealth के साथ आपके किसी भी खाते तक आपकी पहुंच को तुरंत निलंबित करने का अधिकार सुरक्षित रखता है और अपने व्यवसाय की सुरक्षा और उपयोगकर्ताओं के हितों के लिए CognoHealth द्वारा निर्धारित आपके नाम/आपके क्लिनिक के नाम के साथ वेबसाइट पर ऐसी घोषणा करता है। आप अपनी गलत बयानी या धोखाधड़ी वाले फ़ीडबैक के परिणामस्वरूप हुए किसी भी नुकसान के लिए CognoHealth को क्षतिपूर्ति देने के लिए उत्तरदायी होंगे, जिसने CognoHealth या उसके उपयोगकर्ताओं को प्रतिकूल रूप से प्रभावित किया है।

अपॉइंटमेंट और कॉल की सुविधा ➢ बुक करें

CognoHealth उपयोगकर्ताओं को दो तरीकों से प्रैक्टिशनरों से जुड़ने में सक्षम बनाता है: ए) बुक सुविधा जो उपयोगकर्ताओं को वेबसाइट के माध्यम से अपॉइंटमेंट बुक करने की अनुमति देती है; बी) वैल्यू एडेड टेलीफोनिक सेवाएं जो उपयोगकर्ताओं को सीधे वेबसाइट पर दिए गए प्रैक्टिशनर के नंबर से जोड़ती हैं।

CognoHealth will ensure Users are provided confirmed appointment on the Book facility. However, CognoHealth has no liability if such an appointment is later cancelled by the Practitioner, or the same Practitioner is not available for appointment. Provided, it does not fall under the heads listed under the CognoHealth Guarantee Program, in which case the terms of this program shall apply
If a User has utilized the telephonic services, CognoHealth reserves the right to share the information provided by the User with the Practitioner and store such information and/or conversation of the User with the Practitioner, in accordance with our Privacy Policy.
The results of any search Users perform on the Website for Practitioners should not be construed as an endorsement by CognoHealth of any such particular Practitioner. If the User decides to engage with a Practitioner to seek medical services, the User shall be doing so at his/her own risk.
Without prejudice to the generality of the above, CognoHealth is not involved in providing any healthcare or medical advice or diagnosis and hence is not responsible for any interactions between User and the Practitioner. User understands and agrees that CognoHealth will not be liable for:

User interactions and associated issues User has with the Practitioner;
the ability or intent of the Practitioner(s) or the lack of it, in fulfilling their obligations towards Users;
any wrong medication or quality of treatment being given by the Practitioner(s), or any medical negligence on part of the Practitioner(s);
inappropriate treatment, or similar difficulties or any type of inconvenience suffered by the User due to a failure on the part of the Practitioner to provide agreed Services;
any misconduct or inappropriate behaviour by the Practitioner or the Practitioner’s staff
cancellation or no show by the Practitioner or rescheduling of booked appointment or any variation in the fees charged, provided these have been addressed to under,________________

Users are allowed to provide feedback about their experiences with the Practitioner, however, the User shall ensure that, the same is provided in accordance with applicable law. User however understands that, CognoHealth shall not be obliged to act in such manner as may be required to give effect to the content of Users feedback, such as suggestions for delisting of a particular Practitioner from the Website
In case of a ‘Patient-No-Show (P.N.S)’ (defined below), where the User does not show-up at the concerned Practitioner’s clinic: User’s account will be temporarily disabled from booking further online appointments on CognoHealth.com for next four (4) months, in case of, three (3) Valid PNS, as per the Patient-No-Show Policy. However, the User can continue to call the clinic via CognoHealth.com to get an appointment.

Patient- No-Show (P.N.S) for the purposes of these Terms and Conditions, is defined as, any instance where a User, who booked an appointment on the Website using the Book Appointment facility , has not turned up for the appointment without cancelling, rescheduling, or informing the Practitioner in advance about the same. When Practitioner informs CognoHealth of the incident or marks a particular appointment as P.N.S., an email and SMS (“PNS Communication”) will be sent to the User to confirm on the incident with reasons. Where the User is not able to establish that the User had a legitimate reason for not showing up, CognoHealth shall be entitled to take actions.

Following instances, solely at the discretion of CognoHealth, would be construed as valid cases of PNS (“Valid PNS”), in which case the User shall be penalized:

User does not reply within seven (7) days, with reasons to PNS Communication, from the date of receipt of such PNS Communication;
In case User responds to the PNS Communication with below reasons:
- Forgot the appointment
- Chose to visit another Practitioner/consulted online;
- Busy with other work; or such other reasons (which CognoHealth at its discretion decides NOT to be a valid reason to not show up).

Where the User has booked a paid appointment and is unable to visit the Practitioner, due to such genuine reasons of sickness etc. at the sole discretion of CognoHealth, pursuant to conducting of investigation, the User shall be provided with a refund of such payment made by User, at the time of booking. However, where cancellation charges have been levied, you would not be entitled to complete refund. CognoHealth reserves the right to make the final decision in case of a conflict.

➢ CANCELLATION AND REFUND POLICY

In the event that, the Practitioner with whom User has booked a paid appointment via the Website, has not been able to meet the User, User will need to write to us at ____ within five (5) days from the occurrence of such event; in which case, the entire consultation amount as mentioned on the Website will be refunded to the User within the next five (5) to six (6) business days in the original mode of payment done by the User while booking. In case where the User, does not show up for the appointment booked with a Practitioner, without cancelling the appointment beforehand, the amount will not be refunded, and treated as per the clauses given under this agreement. However, where cancellation charges have been levied (as charged by the Practitioner/Practice), you would not be entitled to refund even if you have cancelled beforehand.

Users will not be entitled for any refunds in cases where, the Practitioner is unable to meet the User at the exact time of the scheduled appointment time and the User is required to wait, irrespective of the fact whether the User is required to wait or choose to not obtain the medical services from the said Practitioner.

➢ NO DOCTOR-PATIENT RELATIONSHIP; NOT FOR EMERGENCY US

Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “Information”) that may be available on the Website (including information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such Information does not create a licensed medical professional/patient relationship, between CognoHealth and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner.
It is hereby expressly clarified that, the Information that you obtain or receive from CognoHealth, and its employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the Website is for informational purposes only. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the Website. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.
The Services are not intended to be a substitute for getting in touch with emergency healthcare. If you are an End-User facing a medical emergency (either on your or another person’s behalf), please contact an ambulance service or hospital directly.

➢ COGNOHEALTH FEED

These terms & conditions governing CognoHealth feed are applicable to Users (being both end-users/ Practitioner). However, it is clarified that the terms and conditions herein applicable only to Practitioners and applicable to Users are called out separately, as the context warrants.

CognoHealth feed is an online content platform available on the Website, wherein Practitioners who have created a CognoHealth profile can login and post health and wellness related content.
Practitioners can use CognoHealth feed by logging in from their health account, creating original content comprising text, audio, video, images, data or any combination of the same (“Content”), and uploading said Content to CognoHealth’s servers.
CognoHealth shall have the right to edit or remove the Content and any comments in such manner as it may deem CognoHealth feed at any time.
User may also use CognoHealth feed in order to view original content created by Practitioners and to create and upload comments on such Content, where allowed (“User Comment”)
User acknowledges that the User Comment reflects the views and opinions of the authors of such Content and do not necessarily reflect the views of CognoHealth.
User agrees that the Content they access on CognoHealth feed does not in any way constitute medical advice and that the responsibility for any act or omission by the User arising from the User’s interpretation of the Content, is solely attributable to the User. The User agrees to absolve CognoHealth from and indemnify CognoHealth against all claims that may arise as a result of the User’s actions resulting from the User’s viewing of Content on CognoHealth feed.
User acknowledges that all intellectual property rights in the User Comment on CognoHealth feed vests with CognoHealth. The User agrees not to infringe upon CognoHealth’s intellectual property by copying or plagiarizing content on CognoHealth feed. CognoHealth reserves its right to initiate all necessary legal remedies available to them in case of such an infringement by the User. Also, User Comment will be the sole intellectual property of CognoHealth. The User agrees not to post User Comment that would violate the intellectual property of any third party, including but not limited to patent, trademark, copyright or other proprietary rights. CognoHealth reserves the right to remove any User Comment which it may determine at its own discretion as violating the intellectual property rights of any third party. The User agrees to absolve CognoHealth from and indemnify CognoHealth against all claims that may arise as a result of any third party intellectual property right claim that may arise from the User Comment.
User shall ensure that the User Comment is not threatening the unity, integrity, defence, security or sovereignty of India or any other Country / Organization, friendly relations with foreign states, or public order. Further the Practitioner shall ensure that the User Comment will not cause incitement to the commission of any cognisable offence or prevent investigation of any offence or is insulting to any other nation.

➢ CONTENT OWNERSHIP AND COPYRIGHT CONDITIONS OF ACCESS

The contents listed on the Website are (i) User generated content, or (ii) belong to CognoHealth. The information that is collected by CognoHealth directly or indirectly from the End- Users and the Practitioners shall belong to CognoHealth. Copying of the copyrighted content published by CognoHealth on the Website for any commercial purpose or for the purpose of earning profit will be a violation of copyright and CognoHealth reserves its rights under applicable law accordingly.
CognoHealth authorizes the User to view and access the content available on or from the Website solely for ordering, receiving, delivering and communicating only as per this Agreement. The contents of the Website, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Website (collectively, "CognoHealth Content"), are the property of CognoHealth and are protected under copyright, trademark and other laws. User shall not modify the CognoHealth Content or reproduce, display, publicly perform, distribute, or otherwise use the CognoHealth Content in any way for any public or commercial purpose or for personal gain.
User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.

➢ REVIEWS AND FEEDBACK

By using this Website, you agree that any information shared by you with CognoHealth or with any Practitioner will be subject to our Privacy Policy.

You are solely responsible for the content that you choose to submit for publication on the Website, including any feedback, ratings, or reviews (“Critical Content”) relating to Practitioners or other healthcare professionals. The role of CognoHealth in publishing Critical Content is restricted to that of an ‘intermediary’ under the Information Technology Act, 2000. CognoHealth disclaims all responsibility with respect to the content of Critical Content, and its role with respect to such content is restricted to its obligations as an ‘intermediary’ under the said Act. CognoHealth shall not be liable to pay any consideration to any User for republishing any content across any of its platforms.

You hereby agree not to post or publish any content on the Website that (a) infringes any third-party intellectual property or publicity or privacy rights, or (b) violates any applicable law or regulation,. CognoHealth, at its sole discretion, may choose not to publish your reviews and feedback, if so required by applicable law, and in accordance. You agree that CognoHealth may contact you through telephone, email, SMS, or any other electronic means of communication for the purpose of:

Obtaining feedback in relation to Website or CognoHealth’s services; and/or
Obtaining feedback in relation to any Practitioners listed on the Website; and/or
Resolving any complaints, information, or queries by Practitioners regarding your Critical Content; and you agree to provide your fullest co-operation further to such communication by CognoHealth.

4. TERMS OF USE FOR PRACTITIONERS: THESE TERMS ARE APPLICABLE ONLY TO PRACTITIONERS.

➢ LISTING POLICY

CognoHealth, directly and indirectly, collects information regarding the Practitioners’ profiles, contact details, and practice. CognoHealth reserves the right to take down any Practitioner’s profile as well as the right to display the profile of the Practitioners, with or without notice to the concerned Practitioner. This information is collected for the purpose of facilitating interaction with the End-Users and other Users. If any information displayed on the Website in connection with you and your profile is found to be incorrect, you are required to inform CognoHealth immediately to enable CognoHealth to make the necessary amendments.
CognoHealth shall not be liable and responsible for the ranking of the Practitioners on external websites and search engines
CognoHealth shall not be responsible or liable in any manner to the Users for any losses, damage, injuries or expenses incurred by the Users as a result of any disclosures or publications made by CognoHealth, where the User has expressly or implicitly consented to the making of disclosures or publications by CognoHealth. If the User had revoked such consent under the terms of the Privacy Policy, then CognoHealth shall not be responsible or liable in any manner to the User for any losses, damage, injuries or expenses incurred by the User as a result of any disclosures made by CognoHealth prior to its actual receipt of such revocation.
CognoHealth reserves the right to moderate the suggestions made by the Practitioners through feedback and the right to remove any abusive or inappropriate or promotional content added on the Website. However, CognoHealth shall not be liable if any inactive, inaccurate, fraudulent, or non- existent profiles of Practitioners are added to the Website.
Practitioners explicitly agree that CognoHealth reserves the right to publish the Content provided by Practitioners to a third-party including content platforms.
You as a Practitioner hereby represent and warrant that you will use the Services in accordance with applicable law. Any contravention of applicable law as a result of your use of these Services is your sole responsibility, and CognoHealth accepts no liability for the same.

➢ PROFILE OWNERSHIP AND EDITING RIGHTS

CognoHealth ensures easy access to the Practitioners by providing a tool to update your profile information. CognoHealth reserves the right of ownership of all the Practitioner’s profile and photographs and to moderate the changes or updates requested by Practitioners. However, CognoHealth takes the independent decision whether to publish or reject the requests submitted for the respective changes or updates. You hereby represent and warrant that you are fully entitled under law to upload all content uploaded by you as part of your profile or otherwise while using CognoHealth’s services, and that no such content breaches any third party rights, including intellectual property rights. Upon becoming aware of a breach of the foregoing representation, CognoHealth may modify or delete parts of your profile information at its sole discretion with or without notice.

➢ BOOK APPOINTMENT AND CALL FACILITY

As a valuable partner on our platform we want to ensure that the Practitioners experience on the CognoHealth booking platform is beneficial to both, Practitioners and their Users. Practitioner understands that, CognoHealth shall not be liable, under any event, for any comments or feedback given by any of the Users in relation to the Services provided by Practitioner. The option of publishing or modifying or moderating or masking (where required by law or norm etc.) the feedback provided by Users shall be solely at the discretion of CognoHealth.

➢ PRACTITIONER UNDERTAKING

The Practitioner is and shall be duly registered, licensed and qualified to practice medicine/ provide health care, wellness services, as per applicable laws/regulations/guidelines set out by competent authorities and the Practitioner shall not be part of any arrangement which will prohibit him/her from practicing medicine within the territory of India. The Practitioner shall at all times ensure that all the applicable laws that govern the Practitioner shall be followed and utmost care shall be taken in terms of the consultation/ services being rendered. The Practitioner will exercise due professional care and judgment at all times.

5. CLAUSES APPLICABLE TO BOTH, THE USERS AND THE PRACTITIONERS

➢ TERMINATION

CognoHealth reserves the right to suspend or terminate a User’s access to the Website and the Services with or without notice and to exercise any other remedy available under law, in cases where, Such User breaches any terms and conditions of the Agreement;
- A third-party reports violation of any of its right as a result of your use of the Services;
- CognoHealth is unable to verify or authenticate any information provide to CognoHealth by a User;
- CognoHealth has reasonable grounds for suspecting any illegal, fraudulent or abusive activity on part of such User; or
- CognoHealth believes in its sole discretion that User’s actions may cause legal liability for such User, other Users or for CognoHealth or are contrary to the interests of the Website.
Once temporarily suspended, indefinitely suspended or terminated, the User may not continue to use the Website under the same account, a different account or re-register under a new account. On termination of an account due to the reasons mentioned herein, such User shall no longer have access to data, messages, files and other material kept on the Website by such User. The User shall ensure that he/she/it has continuous backup of any medical services the User has rendered in order to comply with the User’s record keeping process and practices.

➢ LIMITATION OF LIABILITY

In no event, including but not limited to negligence, shall CognoHealth, or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Website or the content, materials and functions related thereto, the Services, User’s provision of information via the Website, lost business or lost End-Users, even if such Protected Entity has been advised of the possibility of such damages. In no event shall the Protected Entities be liable for:

provision of or failure to provide all or any service by Practitioners to End- Users contacted or managed through the Website;
any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through the Website;
any unauthorized access to or alteration of your transmissions or data; or
any other matter relating to the Website or the Service.

➢ RETENTION AND REMOVAL

CognoHealth may retain such information collected from Users from its Website or Services for as long as necessary, depending on the type of information; purpose, means and modes of usage of such information; and according to the SPI Rules. Computer web server logs may be preserved as long as administratively necessary.

➢ APPLICABLE LAW AND DISPUTE SETTLEMENT

You agree that this Agreement and any contractual obligation between CognoHealth and User will be governed by the laws of India.

Any dispute, claim or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, or your use of the Website or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by CognoHealth. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Pune. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language/ regional language. The award shall be final and binding on the parties to the dispute.

➢ SEVERABILITY

If any provision of the Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from this Agreement and the remainder of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event, the Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribuna

➢ WAIVER

No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by CognoHealth. Any consent by CognoHealth to, or a waiver by CognoHealth of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

This privacy policy is available at the website https:/cognohealth.in/ And applicable to all persons using Cognohealth.

This privacy policy ("Privacy Policy") explains how CognoHealth collect, use, share, disclose and protect Personal information about the Users of the Services, including the Practitioners (as defined in the Terms of Use, which may be accessed via the following weblink https://CognoHealth/ (the “Terms of Use”)), the EndUsers (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to the protection of your privacy and your personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. Any capitalized term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms of Use.

BY USING ANY OF THE SERVICES, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS OF USAGE, WHICH INCLUDES THIS PRIVACY POLICY, AND YOU AGREE TO BE BOUND BY ALL ITS TERMS.

CONSENT TO THIS POLICY

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to Cognohealth using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.

WHAT IS PERSONALLY IDENTIFIABLE INFORMATION?

CognoHealth is committed to protect your privacy and work towards offering you a powerful, safe, online experience. To avail some of the services offered by CognoHealth, you need to sign up by giving simple details that personally identify you. CognoHealth needs this minimal information to operate the online services. CognoHealth encourages you to update this information as and when there are any changes. When you do this through easily navigable clicks, you help us stay in touch with you always.

The information collected from you by CognoHealth may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.

“Personal Information” is defined under the Sensitive Personal Information [SPI] Rules (Information Technology Act, 2000) to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.

The SPI Rules (Information Technology Act, 2000) further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:

passwords;
financial information such as bank accounts, credit and debit card details or other payment instrument details;
physical, physiological and mental health condition;
sexual orientation;
medical records and history;
biometric information;
information received by body corporate under lawful contract or otherwise;
visitor details as provided at the time of registration or thereafter; and call data records.

CognoHealth will be free to use, collect and disclose information that is freely available in the public domain without your consent.

PRIVACY POLICY

This section applies to all USERS:

Accordingly, a condition of each User’s use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by CognoHealth immediately.
All the information provided to CognoHealth by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that CognoHealth may use certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the SPI Rules, (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of such research, statistical or intelligence data in an aggregated or nonpersonally identifiable form to third parties and affiliates (d) for communication purpose so as to provide You a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice, (e) debugging customer support related issues. (f) for the purpose of contacting you to complete any transaction if you do not complete a transaction after having provided us with your contact information in the course of completing such steps that are designed for completion of the transaction. CognoHealth also reserves the right to use information provided by or about the End-User for the following purposes:
- Publishing such information on the Website.
- Contacting End-Users for offering new products or services.
- Contacting End-Users for taking product and Service feedback.
- Analyzing software usage patterns for improving product design and utility.
- Analyzing anonymized practice information for commercial use.
- Processing payment instructions including those through independent third party service providers such as payment gateways, banking and financial institutions, pre-paid instrument and wallet providers for processing of payment transaction or deferral of payment facilities.
If you have voluntarily provided your Personal Information to CognoHealth for any of the purposes stated above, you hereby consent to such collection and use of such information by CognoHealth.
Collection, use and disclosure of information which has been designated as Personal Information or Sensitive Personal Data or Information’ under the SPI Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such use, collection and disclosure as required under applicable law.
CognoHealth does not control or endorse the content, messages or information found in any Services and, therefore, CognoHealth specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against CognoHealth relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against CognoHealth relating to the same.
You are responsible for maintaining the accuracy of the information you submit to CognoHealth, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by contacting us through email support@cognotahealthcare.com. We will make good faith efforts to make requested changes in our active databases as soon as reasonably practicable. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or CognoHealth has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, CognoHealth may, at its sole discretion, discontinue the provision of the Services to you. There may be circumstances where CognoHealth will not correct, delete, or update your Personal Data, including (a) where the Personal Data is opinion data that is kept solely for evaluative purpose; and (b) the Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.
If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us through email support@cognotahealthcare.com. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. Please note that your withdrawal of consent, or cancellation of account may result in CognoHealth being unable to provide you with its Services or to terminate any existing relationship CognoHealth may have with you.
CognoHealth may require the User to pay with a credit card, wire transfer, debit card or cheque for Services for which subscription amount(s) is/are payable. CognoHealth will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation, duly following the applicable statutory regulations. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s creditcard/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, CognoHealth provides you an option not to save your payment details. User is advised, however, that internet technology is not full proof safe, and User should exercise discretion on using the same.
User may have limited access to the Website without creating an account on the Website. Unregistered Users can make appointments with the doctors by providing their name and phone number. In order to have access to all the features and benefits on our Website, a User must first create an account on our Website. To create an account, a User is required to provide the following information, which such User recognizes and expressly acknowledges is Personal Information allowing others, including CognoHealth, to identify the User: name, User ID, email address, country, ZIP/postal code, age, phone number, password chosen by the User and valid financial account information. Other information requested on the registration page, including the ability to receive promotional offers from CognoHealth, is optional. CognoHealth may, in future, include other optional requests for information from the User to help CognoHealth to customize the Website to deliver personalized information to the User.
CognoHealth does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which CognoHealth is not responsible or liable. Accordingly, CognoHealth does not make any representations concerning the privacy practices or policies of such third parties, third party websites, or terms of use of such websites, nor does CognoHealth guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by CognoHealth of the website, the website's provider, or the information on the website. If you decide to visit a third-party website linked to the Website, you do this entirely at your own risk. CognoHealth encourages the User to read the privacy policies of that website.
CognoHealth does not collect information about the visitors of the Website from other sources, such as public records or bodies, or private organisations, save and except for the purposes of registration of the Users (the collection, use, storage and disclosure of which each End User must agree to under the Terms of Use in order for CognoHealth to effectively render the Services).
CognoHealth maintains a strict "No-Spam" policy, which means that CognoHealth does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.
CognoHealth has implemented best international market practices and security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. CognoHealth follows the industry’s standards on information security management to protect sensitive user information, performs audits annually to make sure that the handling of user information is in line with the industry guidelines. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, CognoHealth shall not be held liable for any loss whatsoever incurred by the User
CognoHealth implements reasonable security practices and procedures and has a comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of CognoHealth’s business.
CognoHealth takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when CognoHealth, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.

This section applies to all PRACTITIONERS:

As part of the registration as well as the application creation and submission process that is available to Practitioners on CognoHealth, certain information, including Personal Information or Sensitive Personal Data or Information is collected from the Practitioners.
All the statements in this Privacy Policy apply to all Practitioners, and all Practitioners are therefore required to read and understand the privacy statements set out herein prior to submitting any Personal Information or Sensitive Personal Data or Information to CognoHealth, failing which they are required to leave the Services, including the Website immediately.
Practitioners’ personally identifiable information, which they choose to provide to CognoHealth, is used to help the Practitioners describe and identify themselves. This information is exclusively owned by CognoHealth You will be the owner of your information and you consent to CognoHealth collecting, using, processing and/or disclosing this information for the purposes hereinafter stated. CognoHealth may use such information for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. CognoHealth also reserves the right to use information provided by or about the Practitioner for the following purposes:
- Publishing such information on the Website.
- Contacting Practitioners for offering new products or services.
- Contacting Practitioners for taking product feedback.
- Analyzing software usage patterns for improving product design and utility.
- Analyzing anonymized practice information including financial, and inventory information for commercial use.
CognoHealth automatically enables the listing of Practitioners’ information on its Website for every ‘Doctor’ or ‘Clinic’ o ‘Labs’ added to a Practice using its software. The Practitioner information listed on Website is displayed when End-Users search for doctors on Website, and the Practitioner information listed on Website is used by End-Users to request for doctor appointments. Any personally identifiable information of the Practitioners listed on the Website is not generated by CognoHealth and is provided to CognoHealth by Practitioners who wish to enlist themselves on the Website or is collected by CognoHealth GROUP RESTRICTED ©2016-2022 Cognota Healthcare (I) Pvt. Ltd. 5 from the public domain. CognoHealth displays such information on its Website on an as-is basis making no representation or warranty on the accuracy or completeness of the information. As such, we strongly encourage Practitioners to check the accuracy and completeness of their information from time to time, and inform us immediately of any discrepancies, changes or updates to such information. CognoHealth will, however, take reasonable steps to ensure the accuracy and completeness of this information.
CognoHealth automatically enables the listing of Practitioners’ information on its Website for every ‘Doctor’ or ‘Clinic’ o ‘Labs’ added to a Practice using its software. The Practitioner information listed on Website is displayed when End-Users search for doctors on Website, and the Practitioner information listed on Website is used by End-Users to request for doctor appointments. Any personally identifiable information of the Practitioners listed on the Website is not generated by CognoHealth and is provided to CognoHealth by Practitioners who wish to enlist themselves on the Website or is collected by CognoHealth GROUP RESTRICTED ©2016-2022 Cognota Healthcare (I) Pvt. Ltd. 5 from the public domain. CognoHealth displays such information on its Website on an as-is basis making no representation or warranty on the accuracy or completeness of the information. As such, we strongly encourage Practitioners to check the accuracy and completeness of their information from time to time, and inform us immediately of any discrepancies, changes or updates to such information. CognoHealth will, however, take reasonable steps to ensure the accuracy and completeness of this information.

COOKIES:

Users are also made aware that certain information and data may be automatically collected through the standard operation of CognoHealth internet servers or through the use of "cookies." "Cookies" is a term generally used for small text files a web site can use to recognize repeat users, facilitate the user's on-going access to and use of the site, allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising etc. Cookies themselves do not personally identify you, but they do identify your computer. Generally, cookies work by assigning a unique number to the user computer that has no meaning outside the assigning site. You have the option to reset your browser to control cookies; however, some of the services offered by the Website services may not function properly if cookies are refused.

SHARING OF INFORMATION:

CognoHealth treats your personal information or your use of the Service as private and confidential and does not check, edit, or reveal it to any third parties except where it believes in good faith, such action is necessary to comply with the applicable legal and regulatory processes, or to protect and defend the rights of other users or to enforce the terms of service which are binding on all the users of CognoHealth. CognoHealth may collect unnamed statistics, which does not personally identify you. CognoHealth reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in CognoHealth's products. Parents are requested to ensure that personal information is not provided by minors on CognoHealth or cognotahealthcare.com website without the confirmation of parents. However, this does not intend to request to ensure that personal information is not provided by minors on CognoHealth website. However, this does not intend to prohibit information on minors and children being provided by the parents with respect to any product or service offered by CognoHealth or any other third party permitted to offer any product or service on its site, which are beneficial to or are desired for the benefit of children and minors. Registration notifies that the information you provide to CognoHealth might be stored in a country other than where you reside.

COMMUNICATION:

Except where specifically necessary for operational or regulatory reasons, just on registration will not send you any unsolicited information. However, to help you to take full advantage of CognoHealth, messages relating to the CognoHealth products/services and/or changes, additions and improvements to the products/services offered may be sent to you.

POLICY CHANGES:

CognoHealth reserves the right to change this policy at any time. If CognoHealth decides to change this policy, such changes will be posted on this page as soon as possible. Users may note that this Privacy Policy itself and any such change of policy will be/ may be effective from the date announced by CognoHealth and not from the date of posting on the site.

CONTACT US:

This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in favor of any user or viewer of CognoHealth or on behalf of any other party. However, users and viewers are informed that by using the web site CognoHealth, they are deemed to have consented to the collection and use of information by CognoHealth as stated above. The web site CognoHealth is maintained by Cognota Healthcare Private Limited having its registered office at Flat No.-6, 3rd Floor, Hoshbanoo Mansion, Near BPL Gallery, Gokhale Road, Naupada Thane - 400602.

This privacy policy shall be read in conjunction with the Terms of Use (Terms and Conditions) agreed by you while registering on www.cognotahealthcare.com for availing its services.

DATA:

CognoHealth collect personal data or information about you from a variety of sources, including through:

Online and electronic interactions at CognoHealth, mobile applications, text messaging programs or through CognoHealth App
Offline interactions with CognoHealth, including via direct marketing campaigns, hard copy registration / application forms, competition entries and contacts through CognoHealth consumer services call centres; and
Your interaction with online targeted content (such as advertisements) that CognoHealth, or service providers on our behalf, provide to you via third party websites or applications.

SHARING/TRANSFER/DISCLOSURE OF PERSONAL INFORMATION:

Your Personal information will not be sold or otherwise transferred to unaffiliated third parties unless otherwise stated at the time of collection or without Your approval as the case may be. However, CognoHealth, subject to applicable laws and regulations, might share, exchange and disclose information to its affiliates and / or group companies, authorised agents or to any third party service provider to deliver you products and services in the manner agreed by you as specifically stated under this Privacy Policy supra.

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